We highly value tolerance, transparency, openness and honesty. At the same time discretion and trust are also highly important to us.
We have a few rules that we would like to inform you of:
Equipment
The equipment is only suitable for use for a maximum of 120kg. For personal and equipment damages from usage of equipment with a higher weight than allowed, the guest is liable. Hidden offers some useful toys to play, but please bring your own personal toys like ropes, gags, clamps or penetration toys for hygiene reasons.
Discretion
For reasons of discretion for our neighbours and also for future guests, we kindly remind you that entering and leaving the apartment is only allowed in civil clothing. Thank you for your understanding in this matter.
Guests
A change of partner, extra persons and visitors (even those who do not stay overnight) are not permitted. Non-registered guests irrelevant of “just visiting” or “popping in to say hello” or staying overnight will be charged at 100€ per calendar day.
Practices
Safety and hygiene have a very high priority for us and our future guests. Please take note that wet play (urine), Coprophilia (usually know as scat or caviar) and any persons entering the apartment under the age of 18 years are strictly not permitted. Not adherence to these conditions will result a penalty of 200€ and is non-negotiable!
Photos and films
Photos and films for your private use are of course possible. If you publish your private photos and films, we would be pleased to hear about it or a link to our website. Commercial recordings are only possible after consultation with us.
Check-in
Check-in is possible at 6:00pm (18:00) or later on the day of your booked arrival. We are not a hotel with a permanently manned reception desk, therefore is is important to agree on the Check-in time. A delay at check in causes significant extra time and effort for our check in personnel or in some cases, even a second journey with an extra time delay of 1,5 hours. We will arrange the check-in prior to you journey and tell you wether an early check-in or late check-out is possible.
Check-out / Cleaning
Check out time is 12:00. Due to our thorough end-cleaning, a late check-out as well as an early check-in is only available with prior consultation and communication with us. Please kindly take this into consideration when planning your arrival and departure. For these very reasons, we cannot confirm a late check-out during your stay but at the latest one day before your arrival.
Reservation / Payment
You can reserve your stay at Hidden conveniently through our Webpage and pay with credit card or contact us for other possibilities.
Security deposit
The security deposit amounts 600 Euros and needs to be paid on reservation by credit card or by cash at the hand-over of keys. The security deposit will be repaid at the day of the check-out on the same way.
Cancellations
In the unfortunate event that you have to cancel your stay, please note that the following cancellation fees apply:
With a cancellation more than 12 weeks before your arrival date, your cancellation fee is 0%, after that the cancellation fee is 100%. Security deposit will be returned in any case.
Sometimes, life gets in the way of our plans through third parties or illness, therefore cancellation insurance is advisable. In order to cover cancellation costs, there are a number of insurance agencies online with inexpensive offers who specialise in cancellation insurance.
The cancellation is to be sent via email to (info@hdden.net) from the email account from which the booking request was made. Please include your name and the dates of your booking. We (the hosts) reserve the right to cancel any current booking with special reason, e.g. water or fire damage, insolvency or other reason. In the case of such a special situation, the guest will naturally be reimbursed the payment for the cancelled dates.
